DRIVER SERVICE REPRESENTATIVE

Posted 4 years ago

DRIVER SERVICE REPRESENTATIVE
Currently we are seeking a Route Service Representative Level I.                                                                                                                                                      As a Route Service Representative I, you will perform the daily activities as described below.

Basic Purpose:
As a Route Service Representative I, you will perform daily activities of making assigned specimen pick ups per established departmental guidelines as described below for the logistics department.

Duties and Responsibilities:
1. Ability to follow instructions.
2. Ability to read a map.
3. Ability to read and write English.
4. Required to pick-up and deliver stat specimens.
5. Drive a vehicle to pick-up, deliver, and properly store specimens and other materials with assigned route or on as needed basis.
a. Stock supplies as needed.
b. May be required to perform route audits.
6. Required having knowledge of multiple routes to back up assigned drivers.
7. Communicates appropriately with clients, coworkers and time general public.
8. Ensures all specimens are collected accurately and on time.
a. Collects specimens according to established procedures.
b. Package specimens for transport.
c. Maintains required records and documentation.
9. Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
a. Adheres to departmental and company code of grooming and dress code policies, appearing neat and clean at all times.
b. Reports on time to work, following attendance guidelines.
c. Keeps vehicle area neat and clean. Disposes of bio-hazard containers when scheduled.
10. Communicates all unresolved problems immediately to the appropriate Manager, Supervisor, or Group Leader for resolution.

EDUCATION
High school diploma or equivalent.

Work Experience:
1-3 years previous driving experience.

SPECIAL REQUIREMENTS:
1. Valid State drivers license with clean driving record.
2. Must be able to lift 50 pounds.
3. Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
4. Prior knowledge of medical specimens and /or medical supplies helpful but not required.
5. Good customer service skills necessary.
6. Prior medical courier experience and prior customer service experience helpful but not required.
7. Prior knowledge of Microsoft Word and Excel desired.

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